Privacy Policy

Privacy Policy for Takarub Platform (TAKARUB)

Takarub First Technology (“the Company,” “TAKARUB,” “we,” “us,” or “our”) is committed to protecting the privacy of our users (“users,” “you,” or “your”). This Privacy Policy outlines our practices regarding the collection of personal data from users of our website takarubsa.com, services, and the broader TAKARUB ecosystem, including chatbot solutions, integrations, and related applications.

By using our website, you agree to the terms of this Privacy Policy.


What Personal Information Do We Collect?

When registering on our website or using our services, you may be asked to provide your name, email address, phone number, company details, or other relevant information to improve your experience.

We may also collect:

  • Website and integration data
  • Timezone and country
  • API tokens and credentials (for integrations such as Salla, Shopify, and others)

All personal information is stored within secure networks and is accessible only by authorized personnel. Sensitive data is encrypted using SSL (Secure Socket Layer) technology.

All financial transactions are processed through secure third-party payment gateways and are not stored on our servers.


User Consent

By submitting your personal data through our website or services, you explicitly consent to the collection, use, and processing of your data in accordance with this Privacy Policy.


Use of Cookies

We use cookies to enhance user experience by:

  • Remembering user preferences
  • Understanding user behavior
  • Improving website performance

You may disable cookies through your browser settings; however, some features may not function properly.


How We Use Your Information

We use collected information to:

  • Provide and improve our services
  • Communicate updates, product releases, and important notices
  • Analyze usage and improve platform performance
  • Personalize user experience
  • Process requests and integrations
  • Improve marketing and customer engagement efforts

Personal data may also be collected through advertising campaigns managed by TAKARUB. Such data may be used to contact users, provide requested services, deliver relevant information about our products and offerings, and improve user engagement and experience.

If you no longer wish to receive communications, you may contact us at: contact@takarubsa.com


Children’s Privacy (COPPA Compliance)

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.


Data Protection & Security

We implement appropriate technical and organizational measures to protect user data against unauthorized access, alteration, disclosure, or destruction.


Data Breach Notification

In the event of a data breach, affected users will be notified via email within 7 business days.


Email Communications (Anti-Spam Compliance)

We comply with applicable anti-spam regulations. Users may unsubscribe at any time by contacting us via email.


Data Deletion Requests

To request deletion of your personal data, please email:

contact@takarubsa.com

Subject: TAKARUB – Data Erasure Request

Requests must be sent from the registered email address. Data will be deleted within 14 business days unless legal obligations require retention.


Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Support legitimate business interests

Typically, data is retained for up to 3 years after service termination unless earlier deletion is requested.


External Links and Third Parties

Our website may contain links to third-party services. We are not responsible for the privacy practices of external websites.

We do not sell or trade personal data. Data may be shared only with trusted partners necessary for service delivery, under strict confidentiality agreements.


Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via:

  • Email notification
  • Website notice

Changes become effective 30 days after notification. Continued use of the platform constitutes acceptance of the updated policy.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@takarubsa.com
Website: takarubsa.com

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